The Austin Center for Grief & Loss is actively seeking an Administrative Assistant. Only serious, qualified candidates should apply.  Email is the preferred method of communication and submission.  Please do not contact the organization or members of the staff or board directly.  We will only contact applicants whose experience matches our criteria.  Please send a cover letter and resume to:  hr@austingrief.org.  See below for details.

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Administrative Assistant

Reports To: Operations and Marketing Manager 

Job Classification: Professional, Full-Time, Bilingual Preferred (ESP/ENG)

Location: 2413 Greenlawn Pkwy, Austin Texas 78757, In-person 80%, remote 20% 

 

Our Mission
To assist adults and children as they move from loss to life through support, therapy, education, training and consultation throughout the greater Austin area.

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How This Role Relates to Our Mission 
The Austin Center for Grief & Loss is seeking a Bilingual Administrative Assistant to support the growth of a thriving non-profit organization.  This person will provide administrative support for the ACGL staff and support group program. 

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Responsibilities

• Provides an empathic and compassionate environment to create a safe space for those on their grief journey 

• Provide occasional phone support for our Intake Care Coordinator, including scheduling clients’ intake appointments or making referrals 

• Provide admin support for ACGL staff 

• Oversees all administrative aspects of Support Groups, including but not limited to documentation, communication, scheduling meetings and administrative support to group night coordinators 

• Attends and actively participates in meetings as appropriate 

• Assist in the preparation of reporting and data tracking used for grants 

• Facilitate bi-annual Client Feedback Surveys 

• Responsible for maintaining a clean and organized office environment, including oversight of main areas and waiting room 

• Monitor and order office and other supplies 

• Record donations, maintain and update donor information in donor management software 

• Maintain accurate and updated mailing and email lists within list serve 

• Maintain office equipment, such as fax machine, copiers 

• Assist with preparing for the board and staff meetings including meeting packets, ordering food, setting out refreshments and other items as requested 

• Assist Marketing Manager with creating marketing content 

• Assist with fundraisers including Amplify Austin and Holders of Hope 

• Performs other duties as assigned 

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Qualifications

• High School Diploma or equivalent at the minimum 

• Post Secondary education preferred but not mandatory 

• Very strong interpersonal and communication skills 

• High level of organization, professionalism, and ability to work efficiently 

• Strong computer skills including experience and competency in Word, excel, and Microsoft Office. 

• Experience with social media marketing preferred  

• Ability to work proactively and independently utilizing critical thinking skills 

• Effectively organize and prioritize tasks in a variable environment  

• Ability to effectively communicate with a diverse team 

• Fluency in written and oral Spanish communications preferred 

• Strong working knowledge of issues of confidentiality related to working in a mental health and clinical setting preferred 

• 2+ years of directly related experience 

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Hours

Paid training provided. Weekly hours 40 hours per week. Applicants must be available to work shifts scheduled between the hours of 9:00am-4:00pm Monday-Friday.  Minimal evenings and weekends.  

 

Compensation & Benefits

• W-2 employment with salary compensation of $41,600

• Collaborative and supportive team environment 

• Comfortable office space  

• Paid Time Off 

• Employer Contribution to Simple IRA   

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ADA Specifications

Physical Demands & Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

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The Austin Center for Grief & Loss is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, religion, sex (including sexual orientation, gender identity and pregnancy), national origin, age, disability or genetic information.  In its commitment to diversity, equality and inclusion, The Austin Center for Grief & Loss encourages all qualified applicants to apply.

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